Below are some frequently asked questions about our drop ship program. If these questions don’t answer everything you wanted to know, then feel free to contact us and one of our customer service representatives will get back to you as soon as possible.
What is drop shipping?
Dropshipping is a service where a company acts as a warehouse on your behalf. You pay for the stock as and when you sell it, and they ship the stock directly to your customer.
What is the difference between wholesale and dropshipping?
If you are buying wholesale then you would bulk buy stock and warehouse it yourself. You would then send it out to your customer.
If you use a drop ship system then someone else would warehouse the stock for you and ship it directly to your customer.
What will it cost?
Net1on1 offers a fantastic drop ship service which is free. There is no additional cost to using our dropshipping service, you would simply have to pay the cost of the product, cost of shipping, and VAT. For examples of this view our profit examples.
Are orders sent out in discreet packaging?
Yes, all our orders are shipped in discreet brown boxes or white jiffy bags. The packaging will always be discreet and quickly shipped to your customer.
Is there a Minimum Order Quantity?
No, our dropshipping service does not have a minimum order quantity. With our amazing dropshipping service you can send out as little as one product.
Am I entitled to a discount?
No, I am afraid that we do not offer any discounts to our dropship customers. You can however still benefit from products that are on sale.
When will my customer receive their order?
There are a few different delivery services that we offer, each of which has a different time. We aim to ship all parcels that are ordered before 4 pm Monday – Friday the same day and offer a next working day service. This means that your customer could have the package extremely quickly!
What are the delivery costs?
Our different shipping options cost different prices:
Royal Mail Tracked 48 – £2.95 + VAT
Royal Mail Tracked 24 – £4.95 + VAT
Next Working Day Service – £5.95 + VAT
European – £10 + VAT
Rest of World Delivery – £19.95 + VAT
Can I sell on marketplaces like eBay and Amazon using your dropship service?
Yes, you can, however, you would need to get approval from the marketplaces to sell adult toys. Please also note that some marketplaces do not like you using a dropshipping program.
What happens if my customer wants to return their order?
There are a few different things that could happen if your customer wants to return their order. If you would like to find out more then take a look at our dropship returns policy.
I do not live in the UK – can I still be a drop ship customer?
Yes, you can! We ship globally, so are able to ship anywhere, no matter where you or your customers are based!