Shop In A Box

A year has passed since Net1on1 triumphantly launched its eCommerce and website design service at the 2016 ETO Show with a hilarious, and award-winning game of Deal or No Dildo. Is it everything the wholesaler has hoped for and more?

Grabbing the adult industry by its horns and offering a comprehensive website building and eCommerce service, the award-winning wholesale company, Net1on1, introduced this new option, dubbed Shop in a Box, to its customers just over a year ago at the 2016 ETO Show. The service provides small retailers and new sole traders the opportunity to launch their own websites pre-loaded with Net1on1’s extensive catalogue, equipped with a smoothly working automated API and tailored to their personalized, customized brand image. Choosing from three different packages – basic to full works –, new businesses can find just the right solution for themselves with an appealing design template, accessible admin interface and ongoing, helpful customer support from the wholesaler.

A year on, and dozens of custom built websites later, Net1on1 shows no signs of slowing down as their new marketing offensive targets existing brick-and-mortar shops with the convenient and all-inclusive Shop-in-a-Box website service.

Tony Gonzales, Net1on1’s Managing Director has said:
We had a blast last year launching the Shop-in-a-Box service at the ETO Show, giving visitors a chance to win a custom-built website with our cheeky game of Deal or No Dildo really raised our profile and we even won the award for Best Stand – what a weekend! It was all very promising and success surely followed with website orders piling up in the next couple of months after the show. We are thrilled to give smaller business the chance to make their mark against the biggest players of the industry, and we are extremely proud of each website that we released to the wild so far, customer satisfaction is the name of the game after all!

We have learnt so much from the last year that we can now offer an even more improved and streamlined service. For example, we have created a comprehensive FAQ document for our customers who would have specific questions about hosting, payment gateways, the timescale of the project and so forth. Transparency and full disclosure is very important for people who invest their capital and trust in us, so we do everything possible to honor their expectations and confidence in our service.

We are especially interested to hear from brick-and-mortar shops who do not have an online presence yet, as this is an opportunity for them like no other. They already have an established customer base and brand name but with a fully stocked website they can reach even more people or refer timid visitors to their discreet online shop. They can carry their store’s branding over to their new site and capitalize on their existing brand recognition and customer loyalty. They can introduce new ranges and toys through their website without committing to large quantities of stock and add only bestselling lines to their store displays. It can be their shop in an online box – convenient, accessible, reliable, and ready to take their business to the next level.

New Resources Available

With an ever-growing blog series advising retailers on seasonal and ongoing bestsellers and various popular product types, award-winning wholesaler, Net1on1 has now added a range of tutorial videos to its site to help costumers find their footing. This new feature is accompanied by an expanded folder of marketing resources available for download – banners, logos and a brand new Loving Joy catalogue – as well as the option to view and browse the site with Euro prices displayed instead of pound sterling.

Net1on1 has always been proud of its impeccable, personable and friendly customer service that contributed to their win of the Best Stand award at the 2016 ETO Show… of course the Deal or No Dildo Game must have helped too.

Nevertheless, the wholesale company knows that the best kind of trade customer service is the kind that empowers and informs the customer and so a website where information can be located easily and help is readily available, is crucial. Therefore, Net1on1 has added a new help page to www.1on1whoesale.co.uk that contains handy guides and easy to follow tutorial videos to aid existing and new customers get acquainted with the many features and shortcuts available for them. Topics include a detailed look at the downloadable live CSV and XML feeds, a tutorial about how company logos can be uploaded for a customised packing slip for dropshippers, and a step-by-step guide to batch payments. The company hopes that this will help new customers getting started as well as highlight features that might have been overlooked by to existing customers.

A whole range of new banners were also added to Net1on1’s online resource library so online retailers can freshen up their websites with flashy brand ads for the best brands in the industry.

And to further accommodate European retailers, the site can now be browsed with prices shown in Euros which will surely help the wholesaler in its ambitions to expand its presence on the continental market, especially with its super-competitively prices in house brand.

Lili Hornyai, Net1on1’s Customer Service Assistant has said:

As the first point of contact to most of our new customers, for a while I’ve been collecting the most common enquries submitted by new account holders. This helped us get a real overview of what raises the most questions and concerns for our customers, and so we decided to create a hub of information for them that they can refer to if they get stuck with anything. Product catalogue upload, stock management using CSV feeds, the packing slip dropshippers’ customers receive, batch payment, these are all topics that are raised everyday, so we thought aiding and empowering our customers to be able to easily solve these issues themselves could really go a long way in making our site even more user-friendly.

We have had such a positive response to our extensive, serialised product guides on our blog that creating this tutorial page seemed like a no-brainer.

Similarly, we realised that there’s room for improvement on our Resources page, so we dug through our suppliers’ sites to upload a whole host of new banners in all shapes and sizes. The professionally designed images will help online retailers promote some of the bestselling brands out there. We have also made a new product catalogue available for download, this should please party planners who will be able to offer the competitively priced range with a high quality catalogue that shows off all the bestsellers perfectly.

We are constantly updating, upgrading and learning how to best help our customers, we always aim to make their experience with Net1on1 even more smooth and convenient. Of course, we are always happy to hear our customers’ feedback and are open to requests, so do not hesitate to get in touch and let us know what you think we should improve, change or update next!